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Frequently Asked Questions:

  • What is a quartz movement cuckoo clock?

    Quartz movement just means 'battery powered'. Unlike mechanical 1-day and 8-day clocks, a quartz movement clock doesn't need to be manually wound and instead will always work until the battery runs out (on most models it takes roughly one year for the battery to drain although this can differ depending on the model). The quartz power runs the time-keeping as well as the cuckoo bird sound/movement. On some models it also powers the movement of dancers, music, water wheel, and other animations etc. We generally recommend quartz movement cuckoo clocks for people who might forget to wind their clocks or who want a hassle free option. 

  • What does 'night-time shutoff' or 'light sensor' mean?

    Most cuckoo clocks (either mechanical or battery powered) come with 'night-time shutoff' in either a manual or 'light sensor' variety. This just means that both varieties enable you to control when the clock makes sounds.

    Mechanical cuckoo clocks have a manual 'night-time shutoff' which are usually a lever with 2 positions - sound on or sound off. 

    Battery powered cuckoo clocks usually come with an automatic 'night-time shutoff' otherwise known as a light sensor which detects light levels and disables sound when the lights are off or it is very dark. While some include volume levels as well as sound on/off positions, some models also include an option to stop the sound between the hours of 9:00pm and 8:00am.

Chalet-style Black Forest battery-powered cuckoo clock with bears 25.5 cm by Engstler

Brand: Engstler

Model ID: engstler-404-Q

Estimated Delivery Time: This clock will be sent directly to your delivery address from the clockmakers workshop in Germany. Subject to availability, build completion time, and border customs times, the delivery day is approximately between December 05 and December 09 for all UK and mainland Europe customers.

Estimated Christmas Delivery Time: Order before the 4th of December to be confident that your clock will arrive before Christmas, for all UK and mainland European customers. This is subject to customs delays and delivery times. Our clockmakers increase production in anticipation of Christmas demand and work hard to dispatch all clocks in time for delivery before Christmas. However, for orders made after the 4th of December, we cannot be so confident in delivery before Christmas. Clockmakers go on holiday for several weeks on the 20th of December, meaning clocks ordered after the 16th of December may only be completed in mid-to-late January. If you require any more information about delivery time, please let us know via our contact page.

IMPORT COSTS: Cuckoo Collections is proud to announce that we will pay for ALL customs charges or Import VAT costs for our UK customers. We don't want our UK customers being surprised by any additional charges (that are due to the Brexit). Therefore, if you are notified of any customs charges then please let us know. We will organise to have these paid or the amounts refunded back to you.

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description delivery

This beautiful battery-powered cuckoo clock, complete with two curious bears, is crafted by the 'Engstler' cuckoo clock company who is a renowned Black Forest cuckoo clockmaker in the Baden-Württemberg region of Germany.

Design

Like many cuckoo clocks from Germany, the chalet-style is based on the ‘Black Forest chalet’. These types of traditional houses were common to the Black Forest region in Germany and traditionally built of wood and stone. This makes them a favourite theme for many cuckoo clockmakers, who adorn them with wooden hand-painted decorations such as pine trees, cheerful animals, log piles, mill-wheels and other delightfully iconic ornaments and characters of the region.

The craftsmanship and attention to detail on this decorative chalet cuckoo clock is certain to impress. Perfectly suited in any room or space with natural wood features or spaces with a rustic or 'down-to-earth' decor, a cherished cuckoo clock makes for a unique and unforgettable gift for yourself or a loved one - its daily cuckoo chime is a friendly reminder of the beauty in the natural world, of clear sparkling brooks, of pine-covered mountains. 

This clock features:

  • Battery-powered (typically last one year before needing a change).
  • A moving cuckoo bird which moves out from behind its door and chimes with a 'cuckoo' sound on the hour. Each cuckoo chime is followed by a soft echo as if to mimic the sound coming from a deep forest valley.
  • The natural sound of a softly flowing river during the cuckoo call.
  • A moving pendulum that sways side-to-side with the seconds.
  • An automatic night-time shut off with a built-in light sensor which automatically switches off the sound when the lights go out. The sound can also be switched off manually with a switch.

Battery-powered

This cuckoo clock does not need to be manually wound because it is battery powered. Upon each hour the little cuckoo bird peeps out from its door and sings in the hour with a 'cuckoo' call corresponding with the time. This cuckoo clock also features an automatic night-time shut-off which works via a light sensor and shuts the sound off when the room is dark.

Materials

The majority of this cuckoo clock, including the outside of the clock and all of the finer details/elements of the clock, are constructed with wood (either painted or varnished). This includes a wooden dial, wooden clock hands, and wooden pendulum. However the cuckoo bird and its moving wings is made of plastic and the cuckoo door is also plastic, although it is wood-like in appearance. The clocks chains are metal, but the weights are made of moulded plastic that are painted to look like realistic cast iron weights. The dimensions listed below refer only to the clock without pendulum and weights however, as its weights are purely decorative, they do not add much extra height. 

Authenticity & Warranty

All Engstler cuckoo clocks are crafted in the Black Forest region, Germany with locally sourced materials from the Black Forest. All the hand-crafted elements are made following the centuries-old tradition of craftsmanship in the region. All mechanical elements of each clock are thoroughly tested before they leave the workshop.

We have a 30-day 100% money-back guarantee on all of our cuckoo clocks and each Engstler cuckoo clock comes with a 2-year store warranty. 

Product Details:

Material:
Wood 
Colour:  Walnut and various hand-painted ornaments
Movement Type: Quartz battery
Powered source:

Two baby-C batteries (often referred to as 'LR14' batteries)
Size (height):
25.5 cm (10 inches)
Chime: Cuckoo call every hour (when the light sensor detects light, but can also be switched off manually)
Light sensor:  Automatic
Warranty: 2 years
Country of manufacture: Germany (Villingen-Schwenningen in Baden-Württemberg)

Estimated Delivery Time: This clock will be sent directly to your delivery address from the clockmakers workshop in Germany. Subject to availability, build completion time, and border customs times, the delivery day is approximately between December 05 and December 09 for all UK and mainland Europe customers.

Estimated Christmas Delivery Time: Order before the 4th of December to be confident that your clock will arrive before Christmas, for all UK and mainland European customers. This is subject to customs delays and delivery times. Our clockmakers increase production in anticipation of Christmas demand and work hard to dispatch all clocks in time for delivery before Christmas. However, for orders made after the 4th of December, we cannot be so confident in delivery before Christmas. Clockmakers go on holiday for several weeks on the 20th of December, meaning clocks ordered after the 16th of December may only be completed in mid-to-late January. If you require any more information about delivery time, please let us know via our contact page.

IMPORT COSTS: Cuckoo Collections is proud to announce that we will pay for ALL customs charges or Import VAT costs for our UK customers. We don't want our UK customers being surprised by any additional charges (that are due to the Brexit). Therefore, if you are notified of any customs charges then please let us know. We will organise to have these paid or the amounts refunded back to you.

Worried about your order arriving on time? Nine out of ten of our orders arrive within the estimated delivery time or even earlier. However sometimes there can be factors (such as availability and delivery location) that can affect the delivery time and lengthen it by a few days or even a week or two for some more complex models. In such cases we will keep you informed of the delay and work with the the manufacturer and courier throughout the process to make it as simple as possible for you to rest assured knowing your clock is on track to you. Many of our clocks are held in stock with our suppliers but, depending on the model/brand, some are built-to-order by one of our many manufacturers in Italy, Germany, Japan or Switzerland. We appreciate your patience in such cases and we will inform you of the tracking details as soon as your order is shipped from the manufacturer or supplier.

At any time, if you have questions or concerns about the delivery time of your order (maybe because it's for a birthday, wedding or Christmas present) then let us know and we will do our best to fast-track the order with our manufacturers. Contact us here.